FAQ
Look through some frequently asked questions to get a quick grasp of APark - the cheapest Auckland Airport park and ride services!
IF YOU HAVE ANY QUESTIONS FEEL FREE TO CONTACT US!
Is the parking area secure?
Yes. APark takes security seriously with 24/7 CCTV.
Does the yellow bus pick up from or drop off to another location(s)?
Please read yellow-bus timetable to plan your trips
How many people and luggage of the yellow bus can take per booking?
One adult person and one luggage (around but not excess the dimension of 600 mm (length) x 600 mm (width) x 600 mm (height).
Additional people will be charge at $10 per person (except one child under 9 years old is free). Additional luggage - around but not excess the dimension of 600 mm (length) x 600 mm (width) x 600 mm (height) will also be charged at $10 each. Extremely large luggage will be charged more based the actual size of the luggage.
If the bus is full and there is no extra space for additional passengers and luggage, our staff will refuse boarding. We recommend that you drop off your luggage and fellow travelers at the airport before proceeding to park your vehicle at our parking lot.
How often does the YELLOW bus run?
Approx every 25 mins.
Do you charge a cancellation fee?
We charge cancellation fee of $25nzd + GST.
Can the yellow bus carry large or bulky luggage?
An extra charge may be applied at the car park office, $10 for each item.
Do you have booster seats provided?
I don’t know my return time, does that matter?
No. Please put "NONE". " Please update it via a phone message. Kindly note that you must provide us with 24 hours' notice to ensure the service can be provided.
How do I find a yellow bus on return?
Please check the yellow bus website: yellowbus.co.nz. If you are unable to find the information, kindly text us at 022 6522 088.
What happens if I find damages on my vehicle?
APark is not responsible for any losses or damages incurred by any cars parked in this facility, including any related losses and/or damages. It is entirely the responsibility of the user of this facility and service to arrange their own insurance or loss and damage coverage before using this facility and service.